Refund Policy

We want you to be happy with BOSS IPTV. If something goes wrong, here is how refunds work.

When you can get a refund

• The service does not work on your device and our support team cannot fix it within 7 days of purchase.
• You were charged twice for the same order.

When refunds are not possible

• More than 7 days have passed since purchase.
• Your account was suspended for sharing or reselling access.
• Problems caused by your own internet connection or an unsupported device.
• Unused time left on a plan.

How to request a refund

Message us on WhatsApp or Telegram, or email [email protected], with the name and number used for your order. We reply within 48 hours.

Upgrades

When you add devices or extend your plan, you only pay the difference for the remaining time.